Support

Support

Get help with setup, SMS permissions, scheduling, reminders, hidden conversations, backup, restore, transfer, and export.

Contact support

Contact support

Email support@lunexamessages.com with your device model, Android version, app version, and a short description of the issue.

Troubleshooting

Check SMS permissions, default SMS app status, notification settings, backup file access, and storage permissions when relevant.

Account help

For purchase, premium, backup, or account questions, include the email or account identifier used in the app.

Privacy and security help

For hidden conversations, app lock, export, backup, restore, or deletion questions, include the workflow you were using.

Feedback

Share what you were trying to do, what you expected, and what happened instead.

FAQ

Clear answers before you install.

Money Insights, privacy, setup, scheduled SMS, backup, restore, and exports—without vague promises.

Where can I get Lunexa Messages? +

Download Lunexa Messages for Android from Google Play using the button on this website.

How does Money Insights work? +

Money Insights analyzes supported transaction SMS alerts available on your device and organizes likely credits, debits, spending categories, merchants, institutions, and recurring payments.

Does Money Insights require my bank login? +

No. Lunexa does not ask for bank credentials to build Money Insights. The feature works from supported financial SMS alerts already available to the app on your device.

Is Money Insights a replacement for my bank statement? +

No. It is an informational analyzer and may be incomplete when alerts are missing, delayed, or formatted differently. Verify important amounts with your bank or financial institution.

Can Lunexa detect recurring subscriptions? +

Lunexa can identify likely recurring payments from supported transaction alerts and estimate their cadence and expected dates. Results should be reviewed because they are predictions.

Can I schedule SMS messages? +

Yes. You can write a message now and schedule it to send later.

Can Lunexa Messages remind me to follow up? +

Yes. Conversation reminders help you return to important messages without keeping everything in your head.

Can I hide private conversations? +

Yes. Hidden conversations move sensitive threads out of the normal inbox and behind the app unlock flow.

Can I back up and restore my SMS history? +

Yes. Backup and restore tools help with phone changes, recovery, transfer workflows, and long-term message history.

Can I export messages for records? +

Yes. Export tools let you save SMS history in practical formats when you need records outside the app.